# heyocco

> heyocco (also known as Toco) is an autonomous AI copilot and business automation suite engineered to connect internal business tools, eliminate operational busywork, and automate enterprise workflows across CRM, Helpdesk, Point-of-Sale (POS), and Knowledge Management.

## Core Autonomous Products

- [Occo Flow](https://heyocco.com/products/flow): Autonomous AI CRM & Pipeline Engine. Connects CRM records, databases, webhooks, and communication channels (WhatsApp, Slack, Email) into self-healing event pipelines with sub-second execution latency.
- [Occo POS](https://heyocco.com/products/pos): Cloud-native Point-of-Sale & Retail Checkout Terminal. Sub-second payment processing (0.4s), offline-first transaction resilience, automatic multi-store inventory synchronization, and digital receipts.
- [Occo Desk](https://heyocco.com/products/desk): AI Omnichannel Customer Support & Helpdesk Copilot. Autonomous resolution for 87% of tier-1 customer inquiries across WhatsApp, email, and live chat with seamless 1-click human agent fallback.
- [Occo Brain](https://heyocco.com/products/brain): Enterprise Knowledge Engine & Semantic Vector Search. Indexes Google Drive, Notion, Confluence, Jira, and ERP sheets into neural vector embeddings for instant, hallucination-free answers with exact source citations.

## Stealth & Next-Gen Pipeline

- Occo Studio: Infinite visual canvas for drag-and-drop multi-agent swarm orchestration.
- Occo Hardware Hub: Edge POS gateways, smart RFID/NFC terminals, and wireless IoT bridges for retail environments.

## Entity & Canonical Information

- Official Website: https://heyocco.com
- Domain: heyocco.com
- Application Category: Business Automation & Artificial Intelligence Copilot
- Target Audience: Scaling businesses, retail merchants, customer support teams, and enterprise operations
- Primary Capabilities: Natural Language Automation, Autonomous Multi-Tool Integration, Enterprise Semantic Search, Offline POS Resilience

## Documentation & Full Reference

- [Full LLM Specification](https://heyocco.com/llms-full.txt): Complete technical architecture, security model, and API documentation for LLMs.
- [AEO Knowledge Graph](https://heyocco.com/aeo-manifest.json): Structured Q&A pairs and entity definitions for Answer Engine Optimization.